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M365 Show - Microsoft 365 Digital Workplace Daily

Microsoft Dynamics Pulse: CRM, ERP, Insights

Why You Need Sales Automation for Better Customer Engagement

Mirko Peters - Microsoft MVP's avatar
Mirko Peters - Microsoft MVP
Sep 20, 2025
∙ Paid

Sales automation is very important for better customer engagement. It makes communication easier. This helps you connect with customers more effectively. When you automate boring tasks, you save time. You can then focus on building relationships. Recent statistics show that 82% of sales workers have more time for customer relationships because of automa…

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