M365 Show -  Microsoft 365 Digital Workplace Daily

M365 Show - Microsoft 365 Digital Workplace Daily

Microsoft Dynamics Pulse: CRM, ERP, Insights

How to Manage Marketing Segments and Customer Journeys using Dynamics 365 Marketing

Mirko Peters - M365 Specialist's avatar
Mirko Peters - M365 Specialist
Jul 15, 2025
∙ Paid

You can handle marketing segments and customer journeys in Dynamics 365 Marketing by using real-time data and automation tools. These tools help you make campaigns for certain groups and send special content to your audience.

  • You plan journeys based on what customers do and like.

  • You bring together customer data from many places to make better choices.

  • You…

User's avatar

Continue reading this post for free, courtesy of Mirko Peters - M365 Specialist.

Or purchase a paid subscription.
© 2026 Mirko Peters · Publisher Privacy ∙ Publisher Terms
Substack · Privacy ∙ Terms ∙ Collection notice
Start your SubstackGet the app
Substack is the home for great culture